French dietary supplement producer has partners with Centric Software, a Product Lifecycle Management (PLM) specialist, for internationalization, data security and optimized communication.
Founded in 2008 by pharmacist, Charles Elkrief, NHCO Nutrition Laboratories has become an essential player in the field of micronutrition. NHCO, affiliate of the Chiesi group since 2018, is a French food supplement laboratory specializing in researching and developing formulas based on amino acids, which is the foundation of their expertise: Aminoscience. As a mission-driven company, NHCO advocates for an informed and responsible use of dietary supplements and has been providing training to healthcare professionals who recommend its products since 2008.
Supporting the growth and internationalization of NHCO Nutrition, along with the increasing number of products and raw materials led NHCO to decide to invest in their first PLM system just over a year ago.
“It is essential to have a tool to centralize and structure the product lifecycle process,” says François Bernard, ICT Manager, Global IT at NHCO Nutrition Laboratories.
“Centric has been supporting us throughout the project,” he continues. “Their presentations, demos and responses to our questions were of high quality and delivered with responsiveness, which gave us confidence in their expertise.”
NHCO looks to the project to ensure product data security, optimize internal communication and certify product traceability as well as drive growth and internationalization efforts.
“Centric PLM is a comprehensive tool that also offers a user-friendly experience,” adds François Bernard. “We were also impressed by Centric’s Agile Methodology, which promotes team collaboration and fast time to value. We’ve established key performance indicators to evaluate the success of the implementation. We are expecting high user adoption rates, a reduction in email communication related to product development and the migration of product information, including formulations, into Centric PLM.”